Monks Yard Limited (“Monks Yard”) are committed to protecting and respecting your privacy.
This Policy explains when and why we collect personal information about people, how we use it, the conditions under which we may disclose it to others and how we keep it secure.
Any questions regarding this Policy and our privacy practices should be sent by email to firstname.lastname@example.org
What type of information is collected from you? The personal information we collect might include your name, address, email address, IP address. If you make a donation online your card information is not held by us, it is collected by our third-party payment processors, who specialise in the secure online capture and processing of credit/debit card transactions, as explained below.
How is your information used? We may use your information to:
process a payment that you have made
to carry out our obligations arising from any contracts entered into by you and us
seek your views or comments on the services we provide
notify you of changes to our services
send communications which you have requested and that may be of interest to you.
these may include newsletters, information about campaigns, appeal or other fundraising activities.
We review our retention periods for personal information on a regular basis. We are legally required to hold some types of information to fulfil our statutory obligations (for example VAT payments). We will hold your personal information on our systems for as long as is necessary for the relevant activity, or as long as is set out in any relevant contract you hold with us.
Who has access to your information? We will never sell or rent your information to third parties. We will never share your information with third parties for marketing or any other purposes.
Your choices You have a choice about whether or not you wish to receive information from us. If you do not want to receive direct marketing communications from us, about Monks Yard activities and events, then you can contact us and ask us to delete your contact details. We will not contact you for marketing purposes by email, phone or text message unless you have given your prior consent. We will not contact you for marketing purposes by post if you have indicated that you do not wish to be contacted. You can change your marketing preferences at any time by contacting us by email: email@example.com or by writing to our address: Monks Yard Limited, Monks Yard, Horton Manor, Horton Cross, Ilminster, Somerset TA19 9PY
How you can access and update your information The accuracy of your information is important to us. We’re working on ways to make it easier for you to review and correct the information that we hold about you. In the meantime, if you change email address, or any of the other information we hold is inaccurate or out of date, please email us at: firstname.lastname@example.org or write to us at: Monks Yard Limited, Monks Yard, Horton Manor, Horton Cross, Ilminster, Somerset TA19 9PY You have the right to ask for a copy of the information Monks Yard hold about you.
Security precautions in place to protect the loss, misuse or alteration of your information When you give us personal information, we take steps to ensure that it’s treated securely. Non-sensitive details (your email address etc.) are transmitted normally over the Internet, and this can never be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, we cannot guarantee the security of any information you transmit to us, and you do so at your own risk. Once we receive your information, we make our best effort to ensure its security on our systems. In the event that we give you (or where you choose) a password which enables you to access certain parts of our websites, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.
16 or Under
We are concerned to protect the privacy of children aged 16 or under. If you are aged 16 or under‚ please get your parent/guardian’s permission beforehand whenever you provide us with personal information.
Transferring your information outside of Europe As part of the services offered to you through this website, the information which you provide to us may be transferred to countries outside the European Union (“EU”). By way of example, this may happen if any of our servers are from time to time located in a country outside of the EU. These countries may not have similar data protection laws to the UK. By submitting your personal data, you’re agreeing to this transfer, storing or processing. If we transfer your information outside of the EU in this way, we will take steps to ensure that appropriate security measures are taken with the aim of ensuring that your privacy rights continue to be protected as outlined in this Policy. If you use our services while you are outside the EU, your information may be transferred outside the EU in order to provide you with those services.
Review of this Policy We keep this Policy under regular review. This Policy was last updated in May 2018.